Refund 

We have a 03-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at

 rihyaaz.fashions@gmail.com.

And make sure you call or whatsapp
+917866988311

Please note once confirmed, returns needs to be sent to the following address: "1st Floor, Pragati Complex, opposite Zilla Parishad - Paschim Medinipur, Khudiram Nagar, Midnapore, West Bengal 721101"

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rihyaaz.fashions@gmail.com.


Damages and issues

Please inspect your order upon reception (un cut?un edited package opening video) and contact us immediately if the item is different, defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rihyaaz.fashions@gmail.com and call or whatsapp "+917866988311".